Director, Corporate Insurance Risk Management

Main Objective

Handles cargo claims, third party liability claims, personal injuries and major incidents, including such with high complexity and scope, for Hapag-Lloyd AG, its subsidiaries and affiliated companies, as well as for other companies with corresponding service or agency agreements, in consultation with the Regional stakeholders and/or Senior Director of Corporate Insurance Risk Management.

Responsibilities

• Leading the team in accomplishing the following:
• appointing independent surveyors
• Requesting supporting documents from claimants and from within the Hapag-Lloyd organization
• Reviewing facts and merits of the claims in accordance with applicable contracts, laws and regulations
• Co-ordinating with insurers, including invoicing and settlement of accounts where respective policy deductibles are exceeded
• Initiating and pursuing third party recoveries
• Co-ordinating assistance and involvement of external experts (such as surveyors) and lawyers
• Negotiating settlements
• Administering paper claim files and electronic files in InsTRA
• Provides advice and guidance to other Departments and Regional / Area Offices on all insurance, risk and liability matters
• Provides advice and guidance to other Departments and Regional / Area Offices on and in relation to the review, drafting, analyses and negotiation of contracts, as well as purchasing of additional insurance in consultation with the Placings Team
• Monitors and analyses risks with a view to loss prevention
• Obtains confirmation of insurance coverage from insurers and pursues / settles cover disputes
• Coordinates with insurers, attorneys, experts and operations in the case of major incidents / casualties
• Accountable for the training of new employees, apprentices or interns
• Involvement in projects and special tasks

Leadership & Management

• To lead, build and empower local talents. Partner with HR to ensure to have the right/ strongest staff members in the right positions
• Ensure regular training refreshers in cooperation with BSD
• Regular check backs with central TM to enhance processes
• Develop and update onboarding program for new joiners

Other Initiatives

• Collaborating with our operational colleagues as well as external insurers and attorneys.

Requirements

• Degree in Law/Business Administration with 8-10 years of experience, preferably in the maritime industry.
• Proven track record in leading a team
• Analytical with good problem-solving organizational skills
• Ability to work under pressure and with minimal supervision.
• Reliable and motivated team player
• Ability to function in a cross-cultural environment
• Proficient in MS Office (Excel, Word and Powerpoint)