We are seeking a dynamic and experienced Director Clinical Training & Education to lead all training and education efforts for our flexible endoscopy portfolio in JAPAC (Japan & APAC). This role will oversee the development of clinical, technical, and sales training programs for internal staff and external healthcare professionals. The ideal candidate will bring a strong background in endoscopy, adult learning, and the medical device industry, with a passion for improving patient outcomes through education.
Main Responsibilities:
- Lead the regional education strategy, design, and execution of clinical and product training programs related to flexible endoscopic systems and procedures, based on the overall Global strategy.
- Develop, identify and execute education objectives and strategies that align with core company strategy to strengthen brand and product awareness and increase sales efficiency.
- Develop and manage onboarding and continuing education for sales teams, clinical application specialists and distributor partners.
- Manage and support the design and implementation of educational programs and course materials from a functional perspective aligned with regional functional leaders like QARA, Compliance, IT and HRM.
- Establish and maintain training platforms, including LMS, simulation labs, and live procedural workshops.
- Measure training effectiveness using KPIs, certification outcomes, and post-training feedback; adapt strategies accordingly.
- Design physician and staff education for hospitals, ambulatory surgical centers, and GI labs to ensure safe and effective product use.
- Collaborate cross-functionally with regional Product Marketing, Sales and Compliance to ensure accuracy and relevance of training content.
- Ensure compliance with regulatory standards (e.g., FDA, ISO 13485, MDR) in all training documentation and practices.
- Identify, develop and engage key opinion leaders (KOLs) for the creation of educational content and peer to peer recommendation. Ensure the content to meet clinical trends and needs and align with the product mix in focus with the PENTAX Medical selling proposition.
- Manage the Clinical Education Specialist; drive performance through leadership and mentorship.
Qualifications:
- Bachelor's degree in Life Sciences, Nursing, Education, or related field; advanced degree or clinical certification (e.g., RN, GI tech, MD) preferred.
- Minimum of 5 years experience in training, clinical education, or product support in the medical device industry, with a focus on endoscopy, GI, pulmonology, or minimally invasive procedures.
- 3+ years in a leadership role managing cross-functional teams or training programs.
- Strong understanding of flexible endoscopic procedures, infection control, and reprocessing protocols.
- Proficiency with training technologies and tools (Showpad, LMS platforms).
- Excellent (interpersonal) communication and presentation skills
- English (expert level)
