JOB SUMMARY
Reporting to the Vice President – Information Technology, APAC, the Director – Business Applications & Solutions leads the Business Applications & Solutions capability across the region, owning strategy, governance, delivery and continuous evolution of the Company's business applications — including its internally developed Warehouse Management System — so that technology enables efficient, scalable and reliable operations while supporting customer requirements and business growth.
The role requires a business leader who has evolved from the applications and software development domain, with enough technical depth to challenge architecture, engineering and vendor decisions without being drawn into hands-on delivery. The Director builds organisational capability through strong leadership, sound technology governance and a high-performing regional team, balancing strategic partnership with direct accountability for budget, delivery and outcomes.
KEY RESPONSIBILITIES
Strategy & Business Leadership
- Develop and execute the APAC Business Applications & Solutions strategy in alignment with the Company's business objectives and regional IT strategy.
- Establish trusted partnerships with business and operational leaders, advising senior leadership on technology opportunities, risks and investment priorities.
- Develop, forecast, manage and monitor the Business Applications & Solutions budget, exercising delegated financial authority within approved limits.
- epresent Business Applications & Solutions in regional leadership forums, ensuring investment decisions are grounded in demonstrable business value.
Business Applications & Solutions
- Own the regional Business Applications capability, ensuring applications enable efficient, scalable and reliable operations while supporting future growth.
- Establish and govern application development standards and solution architecture principles, approving technical direction within delegated authority.
- Drive continuous improvement, standardisation and lifecycle management across the portfolio to reduce technical debt and support long-term sustainability.
- Evaluate and recommend technology solutions, balancing business need, technical capability, commercial considerations and supportability.
Software Development & Integration
- Build and lead a high-performing software development organisation capable of delivering secure, scalable and maintainable business solutions.
- Govern application integration across enterprise platforms, internally developed applications, customer systems and third-party technologies.
- Promote modern engineering practices that improve software quality, delivery capability and operational resilience.
- Retain sufficient technical credibility to constructively challenge architecture, design and delivery decisions made by the engineering team.
Warehouse Management Systems & Logistics Solutions
- Provide strategic leadership for the Company's Warehouse Management System and logistics application capabilities, supporting their expansion across the region.
- Ensure WMS solutions evolve as an integrated part of the broader applications portfolio in support of operational excellence and regional growth.
- Balance customer-specific requirements against long-term product sustainability, standardisation and platform scalability.
Leadership & Governance
- Develop organisational capability through effective organisation design, succession planning, coaching and leadership development.
- Foster a culture of accountability, innovation and continuous improvement, encouraging adoption of emerging technologies where they deliver measurable business value.
- Ensure business applications comply with corporate governance, cybersecurity, regulatory and technology standards.
- Establish, negotiate and manage relationships with software vendors and implementation partners, exercising delegated authority within approved procurement and governance frameworks.
QUALIFICATIONS & REQUIREMENTS
Education:
- Bachelor's Degree in Computer Science, Information Technology, Software Engineering or a related discipline.
- Relevant professional certifications will be advantageous.
Experience:
- Progressive experience with increasing leadership responsibility in enterprise applications, software development or technology solution delivery within medium to large organisations.
- Demonstrated experience leading regional or geographically distributed technology teams within a matrixed organisation.
- Proven track record delivering enterprise business applications and managing application portfolios and technology transformation initiatives.
- Experience with Warehouse Management Systems, logistics technology or supply chain solutions highly advantageous.
- Proven experience managing software vendors, implementation partners and outsourced service providers.
- Experience operating within multinational organisations and matrix reporting environments.
Skills & Competencies:
- Strategic leadership with strong business and commercial acumen.
- Strong understanding of enterprise applications, software development and systems integration.
- Business partnership and stakeholder management across executive and country leadership levels.
- Financial management and budget accountability.
- Organisational leadership and people development.
- Technology governance and risk management.
- Vendor and commercial management.
- Strong analytical, problem-solving and decision-making capability.
- Excellent communication skills with the ability to influence stakeholders at all organisational levels.
- Ability to translate business objectives into practical, scalable technology solutions.
