Digital Solution Area Specialists

Overview

Do you thrive in high-performing, fast-paced sales environments Are you intellectually curious, comfortable with ambiguity, and motivated to turn emerging technology into real customer impact If so, this role is for you.

In Small, Medium Enterprises & Channel (SME&C), we are building a high-growth, AI-powered Sales organization focused on helping customers realize tangible business outcomes. We have a diverse, customer-obsessed, and outcome-driven culture where collaboration, continuous learning, and inclusion are core to how we operate. We move fast, experiment intelligently, and hold ourselves accountable for impact.

Within the AI Workforce Specialists team, we are looking for a credible, experienced Digital Solution Specialist seller for the Singapore market, who can identify, develop, and close strategic opportunities that drive end-to-end AI Workforce transformation at scale. This role is focused on high-value customer engagements that translate AI-powered productivity into measurable business results.

As a Digital Solution Specialist for AI Workforce, you will lead the charge in transforming how organizations adopt and scale AI-powered productivity across AI Workforce solutions. These include Microsoft 365 Copilot, Copilot Chat, Copilot Studio, Microsoft 365 E3, E5, and Frontline Worker solutions.

You will work across customer stakeholders, internal teams, and partners to shape solution strategies, drive adoption, and execute complex sales opportunities end to end. You will operate as a trusted advisor - leading consultative sales engagements, orchestrating cross-functional execution, and enabling customers to realize sustained AI-driven transformation.

This role offers significant opportunity to deepen your solution sales expertise, expand your AI Workforce domain knowledge, and accelerate your career growth in one of Microsoft's most strategic growth areas.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. We operate with a growth mindset, act with integrity, and build inclusive teams where everyone can do their best work and make meaningful impact.

Responsibilities

What You'll Do

• Build and grow executivelevel relationships with strategic customers and partners as a trusted AI Workforce advisor.
• Build and maintain strong pipeline coverage across multiple quarters using digital tools, partner motions, and account engagement.
• Lead consultative sales conversations to uncover customer needs, articulate business value, and shape AI Workforce solutions.
• Own and close complex, strategic opportunities by orchestrating internal teams and partners across the deal lifecycle.
• Drive postsale adoption, consumption, and seat expansion through strong deployment planning and partner collaboration.
• Bring a challenger mindset and competitive insight to influence customer decisions on digital and AI transformation.
• Manage pipeline health, forecasting accuracy and sales reporting for your territories.
• Continuously stay current on the fastevolving AI landscape, translating new capabilities into practical customer value.
• Share learnings, best practices, and field insights across sales and partner communities to raise overall execution quality and scale impact.

Qualifications

What We're Looking For

• 7+ years in technology sales, solution sales, or account management roles.
• Proven experience selling technology solutions or services in complex, enterprise or upperSMB environments.
• Strong background in consultative, valuebased sales, with a track record of closing strategic, multistakeholder deals.
• Ability to engage credibly with senior business and technical decisionmakers and translate technology into business outcomes.
• Experience managing endtoend opportunities - from pipeline creation through close, deployment, and growth.
• Comfortable operating in a fastmoving AI and cloud environment, with the curiosity and discipline to stay current as the technology evolves.
• Strong collaborator who can orchestrate internal teams and partners and share best practices to scale impact across sales communities.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about