Fei Fah Medical Manufacturing Pte Ltd is a Singapore-based manufacturer specialising in wellness, healthcare, and personal care products. Building on a heritage of traditional medicated formulations, the company develops and manufactures topical health products, skincare, and wellness solutions under structured quality and regulatory standards. With growing capabilities in formulation development, quality systems, and production, Fei Fah supports the development and manufacture of innovative health and beauty products for regional markets.
Location: Singapore
Reports to: CEO
Role Summary
We are looking for a driven and creative Digital Marketing Manager to lead our digital presence and drive brand growth across global markets. This role combines strategy and execution - ideal for someone who enjoys building, testing, and scaling digital initiatives across social media and e-commerce platforms.
Key Responsibilities
Digital & Social Media Management
- Manage and grow the company's global social media platforms, including Instagram, Facebook, and X
- Develop engaging content strategies to drive brand awareness, engagement, and community growth
- Explore and launch new platforms (e.g., YouTube and other emerging channels)
E-commerce & Marketplace Management
- Oversee digital storefronts across platforms such as TikTok Shop, Shopee, Lazada, Guardian, Watsons, and Unity
- Optimise product listings, campaigns, and platform performance to drive sales and visibility
Marketing Strategy & Growth
- Develop and execute strategic digital marketing plans to increase brand awareness, traffic, and conversions
- Identify growth opportunities across channels and continuously improve performance
SEO & Paid Advertising
- Drive SEO optimisation efforts to improve organic visibility and search rankings
- Plan, execute, and optimise paid advertising campaigns (e.g., Meta, Google, TikTok Ads)
Analytics & Reporting
- Establish clear performance metrics (KPIs) across all digital channels, including social media, e-commerce, SEO, and paid campaigns
- Track and monitor key indicators such as traffic, engagement, conversion rates, sales performance, and ROI
- Prepare and submit weekly performance reports with concise insights, key learnings, and actionable recommendations
- Provide regular updates on campaign effectiveness, growth trends, and areas for improvement
- Translate data into clear business insights to support decision-making and strategy refinement
Innovation & Continuous Improvement
- Proactively identify new tools, trends, and approaches to enhance digital performance
- Test, learn, and refine strategies to improve effectiveness and ROI
Cross-Functional Collaboration
- Work closely with internal teams and Management to align marketing initiatives with business goals
- Support integrated campaigns across online and offline channels
Requirements
- Bachelor's degree in Marketing, Business, or a related field
- Proven experience in digital marketing, social media management, and/or e-commerce platforms
- Strong understanding of SEO, paid advertising, and digital analytics tools
- Hands-on experience with platforms such as Meta, Google Ads, TikTok, Shopee, Lazada, etc.
- Analytical mindset with the ability to translate data into insights and actions
- Strong communication and stakeholder management skills
- Driven, organised and possess business acumen
