Diagnostic Content Engineer (LS/JT)

Overview

We are seeking a highly motivated and detail-oriented Diagnostic Content Engineer to support the development and delivery of our in-house Diagnostic Expert System (DES). DES provides structured, step-by-step troubleshooting guidance to help users diagnose system failures across vehicle platforms, with the objective of improving fault isolation effectiveness and fleet operational readiness.

The role combines systems understanding, failure analysis, diagnostic logic development, technical writing, and stakeholder engagement. The successful candidate will analyse how vehicle systems operate and fail, identify likely causes and failures, and translate engineering knowledge into clear and practical troubleshooting guide (procedures) for the end-users.

Key Responsibilities

• Acquire in-depth knowledge of vehicle platform systems and perform failure analysis to identify root causes and failure points.
• Develop and produce comprehensive troubleshooting procedures and diagnostic workflows for identified system failures.
• Collaborate and engage with system designers, engineers, and end-users to validate, review, and obtain acceptance of diagnostic solutions.
• Manage project timelines and ensure timely development and delivery of DES modules.
• Continuously stay updated on automotive technologies, diagnostic methodologies, and industry trends through ongoing learning and development.

Requirements

• Degree in Engineering (Mechanical, Electrical, Automotive, or related discipline).
• Adequate knowledge of vehicle systems and diagnostics.
• Ability to translate complex technical issues into clear, structured diagnostic procedures.
• Strong communication skills with the ability to work cross-functionally with technical stakeholders.
• Proactive, adaptable, and able to work in a dynamic environment.
• Familiarity with automotive electronics, CAN communication systems, or embedded systems is preferred.
• Strong analytical thinking and problem-solving capabilities
• Proficiency in technical writing and structured documentation
• Effective stakeholder management and communication skills
• Proven ability to manage projects and meet timelines
• Demonstrates a proactive and continuous learning mindset