Device Support Engineer

Location: IDTI (Nearest MRT Yew Tee)
Contract: 2-year renewable
Singaporean ONLY since MSD security clearance is required.

Scope of services

. Perform Asset Management of Infrastructure and Computing Devices
. Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.
. Work with 3rd parties vendors
. Provide Training, Coaching and Orienting users on how to use computer devices.
. Be responsible for completing assigned tasks on time and to the satisfaction of the users.
. Must be able to handle helpdesk duties.

Requirements:

. Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT
. 1-2 years experience in similar capacity Technical Skills and experience supporting Computing Devices
. Computing Devices Platform Supported: Windows, IOS and Android,
. Professional competencies that include:
- Ability to work without supervision
- Good communication skills
- Pro-activeness and Initiative
- Ability to multitask
- Good at problem solving
- Customer service