Desktop Support Engineer
- Posted 9 days ago
- Over 100 applicants have applied
Job Description
Roles & Responsibilities
Job Description
- Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
- Perform troubleshooting for client platform related problems
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
Skills Required
- Minimum 1 year relevant experience in providing desktop support
- Proficient in Microsoft Windows / Windows XP / Microsoft Office
- Experience in providing desktop support to senior management.
More Info
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About Company
We are a technology services company with an experienced team focused on delivering dynamic and flexible solutions to enhance our client’s ability to achieve their tactical and strategic business objectives.
Our ecosystem allows us to collaboratively innovate, disrupt and evolve with our partners and clients in the rapidly changing technology landscape.
We bring an experienced team, visionary leadership, strategic partnerships, regional reach with a uniquely defined service model to deliver best in class services for our clients.
Visit www.percept-solutions.com for more details