Desktop Engineer, Scientific IT Operations

This role focuses on endpoint support, scientific IT asset management and project coordination.

Key Responsibilities

. Provide Level 2 support for Windows, Linux, macOS and iPad environments.

. Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities.

. Manage scientific IT hardware, software and software licensing throughout their lifecycle.

. Maintain inventory records and nsure compliance with licensing and asset management requirements.

. Participate in technology evaluations, Proof-of-Concepts (POCs) and endpoint-related projects.

. Generate compliance, asset and operational reports while supporting continuous improvement initiatives.

. Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery.

. Preferred Experience

. Desktop and endpoint support

. Asset and licence management

. Technology refresh projects

. IT operations and service management

. Endpoint deployment and lifecycle management

Common Requirements

. Bachelor's Degree in information Technology, Computer Science or related discipline.

. Minimum 3 years of relevant desktop, endpoint support or IT operations experience.

. Strong technical troubleshooting and problem-solving skills.

. Experience supporting enterprise end-user computing environments.

. Ability to work independently and collaboratively in a fast-paced environment.

. Good communication and stakeholder management skills.