Translate regional strategy into local roadmaps for standard connectivity (IPLC/IEPL, IP Transit, MPLS/IP-VPN, SD-WAN) and related services set quarterly targets and review KPIs.
Chair joint governance across Sales, Product & Solution, and Network to balance win probability, margin, and delivery feasibility.
Ensure compliance with MOM/Employment Act (KETs, payslips), PDPA (HR & ops data), WSH, and CPF/IRAS requirements.
Product & Solution (Pre-sales) Leadership
Own pre-sales operating model: solution standards, SoW/BoM templates, bid timelines, and risk/assumption registers.
Supervise solution design for cross-border and enterprise connectivity align pricing and partner quotes improve bid quality, cycle time, and win rates.
Run deal review and approval gates ensure clean handover packages to delivery (scope, milestones, acceptance).
Network Delivery & Operations Leadership
Own post-sales delivery (project planning, PR/PO control, vendor/carrier coordination, acceptance & handover to operations).
Oversee NOC/operations for SLA/availability, incident/problem/change management, capacity planning, and service quality reporting.
Drive cost and performance: leased resources accuracy, utilization, monthly settlements, and vendor SOW/commercial governance.
Requirements
Education: Bachelor's degree or above (Engineering/Telecom/Network/Business or related).
Experience: 10+ years in telecom/ICT with 5+ years leading pre-sales/solutions and/or network delivery/operations teams proven P&L or KPI ownership.
Domain: Strong grasp of IP/MPLS, BGP/OSPF, routing & switching, and optical transmission (OTN/DWDM/SDH) familiarity with SD-WAN, data center, managed services.
Execution: Track record improving win rate, gross margin, on-time acceptance, SLA, and AR/DSO or cost metrics.
Governance: Comfortable with commercial reviews, vendor/contract management, and local regulatory compliance (MOM, PDPA, WSH, CPF/IRAS).
Communication: Executive-level stakeholder management and clear, data-driven reporting.
Language (business-necessary only):English and Mandarin if the role routinely liaises with China-based product/engineering and reviews Mandarin technical/contract materials.
Eligibility: Legally eligible to work in Singapore willing to travel within ASEAN as needed.
