Deputy Executive (Mailroom & Medical Records)

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. NKF strives to be an advocate and integrator for the community, by the community. While supporting kidney failure patients with quality dialysis treatment and integrated care, NKF's greater mission lies in preventing or delaying kidney failure through kidney health education, with deeper integration into the community and strategic collaborative partnerships.

As NKF moves towards its Future Forward 2030 vision, the Foundation remains committed to pioneering advancements in kidney health and patient care. Key goals include tackling the growing prevalence of kidney failure, enhancing patient support and care, and leveraging innovative technologies to improve quality and efficacy of treatment, enabling patients to thrive on dialysis. With a steadfast focus on these initiatives, NKF aims to be at the forefront of kidney health in Singapore.

The Deputy Executive is responsible for mailroom duties through efficiently handling incoming and outgoing mail and packages within the organization. He / She will also be responsible for maintaining accurate records, coordinating with various departments, and providing excellent customer service. He / She is also required to administer and manage patient's medical records as part of the Medical Records Office function.

Mailroom Duties

• Daily receiving of all incoming mails and faxes. Sorting, distributing, and processing mail items and ensure timelydelivery to the respective recipients.
• Daily sorting and weighing of all outgoing mails. Determine correct postage fee and franked.
• Arrange the registered mails to be dispatched at Singpost.
• Stamp received date on all BREs and sort according to mode of donation
• Compile data (categorised into cash, cheques, GIRO and credit cards) into the system and generate a Daily mail log report and a BRE report.
• Stock supplies for mailroom equipment.
• Update daily franking usage.

Medical Records Office Duties

• Sorting, filling and retrieving of patients medical records
• Liaising with DCs on transferring of patients medical records
• Updating of records into excel database
• Categorizing and storing of files into allocated storage space
• Prepare records of patients who are discharged for mortality review

Other administrative duties as assigned by supervisor

Qualification
Min GCE O / N Levels

Experience

• General office skills, especially in sorting, filling, retrieving and despatching of records
• Experience in healthcare environment will be an asset
• Team player
• Computer literate
• Basic Microsoft office skills, in particular Excel
• Communication
• Candidates with driving license will be preferred