Job Summary
The Patient Service Associate delivers quality frontline support in clinical settings, managing patient registration, appointment scheduling, telephone enquiries, medical records, and cashiering while ensuring positive patient relations.
Responsibilities
- Monitor dental supply levels and place orders to maintain adequate stock
- Maintain accurate patient records and schedule appointments efficiently
- Respond promptly to telephone enquiries and assist patients with booking appointments
- Notify patients of upcoming appointments and send reminders for follow-up treatments
- Perform various administrative tasks to support clinic operations
- Adapt to weekend work schedules as required