Demand & Supply Planner

Company Overview

HEN TICK is a fresh frozen food company in Jurong with 50 years of experience. It operates a purpose-built facility with cold storage, processing, packaging, and a showroom. The company imports, exports, wholesales, and distributes frozen and chilled foods island-wide.

Job Summary

You will coordinate customer orders, production planning, and inventory to ensure timely and efficient order fulfillment in a food processing environment.

Responsibilities

• Review and process Work Order Forms (WOF) from Sales to initiate production activities
• Prepare and coordinate daily and forward production schedules to align with demand and capacity
• Plan production by analyzing customer demand, delivery deadlines, capacity constraints, and material availability
• Monitor production progress and proactively follow up on outstanding or delayed orders to maintain schedules
• Collaborate with Sales, Production, Purchasing, and Logistics teams to ensure seamless order fulfillment
• Monitor inventory levels and identify potential material shortages to prevent production disruptions
• Analyze sales demand and upcoming production requirements to support accurate planning
• Prepare detailed reports on production status, order fulfillment, inventory levels, and demand forecasts

Required competencies and certifications

• Diploma or Degree in Supply Chain, Logistics, Operations, Manufacturing, or related field
• 2-5 years of experience in production planning, demand planning, or supply chain management
• Good knowledge of production planning and inventory management specific to Food Production
• Good Excel and data analysis skills to support planning and reporting
• Effective communication, coordination, and follow-up skills to manage cross-functional collaboration
• High attention to detail and ability to manage multiple priorities in a dynamic environment