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Delivery Manager cum Retail Manager

Delivery Manager cum Retail Manager

bright vision career consultant
5-8 Years
SGD 8,500 - 11,000 per month
  • Posted 3 days ago
  • Be among the first 10 applicants

Job Description

  • Greeting customers and identifying their specific shopping needs
  • Maintaining comprehensive knowledge of current products, promotions, and store policies
  • Processing cash, card, and digital payments accurately via POS systems
  • Receiving shipments, tagging items, and organising stockroom inventory
  • Replenishing merchandise on the floor and ensuring visual merchandising standards are met
  • Managing fitting rooms and assisting customers with size or style recommendations
  • Handling returns, exchanges, and customer complaints with a professional attitude
  • Monitoring the floor to prevent theft and ensure a safe shopping environment
  • Coordinating with team members to achieve daily and monthly sales targets
  • Assisting with store opening and closing procedures, including till balancing
  • Ensure that health and safety protocols are adhered to.
  • Keep a meticulous record of income and expenses.
  • Order ingredients in the correct quantities for the kitchen staff.
  • Communicate with customers to receive feedback and manage complaints.
  • Open and close the restaurant on time.
  • Ensuring compliance with licensing, hygiene and health and safety legislation.
  • Promoting and marketing the business.
  • Overseeing stock levels and ordering supplies.
  • Handling customer enquiries and complaints.
  • Taking reservations.
  • Greeting and advising customers.
  • Problem solving.
  • Preparing and presenting staffing/sales reports.
  • Keeping statistical and financial records.
  • Assessing and improving profitability.
  • Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
  • Making improvements to the running of the business and developing the restaurant.
  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to restaurant customer complaints

More Info

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