Delivery Assistant cum Retail Operations Manager

5-8 Years

SGD 4,000 - 4,800 per month

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Early Applicant

Job Description

Ensure that health and safety protocols are adhered to.
Keep a meticulous record of income and expenses.
Order ingredients in the correct quantities for the kitchen staff.
Communicate with customers to receive feedback and manage complaints.
Open and close the restaurant on time.
Ensuring compliance with licensing, hygiene and health and safety legislation.
Promoting and marketing the business.
Overseeing stock levels and ordering supplies.
Handling customer enquiries and complaints.
Taking reservations.
Greeting and advising customers.
Problem solving.
Preparing and presenting staffing/sales reports.
Keeping statistical and financial records.
Assessing and improving profitability.
Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
Making improvements to the running of the business and developing the restaurant.
Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints