Debit Cards Product Analyst (Fresh Grads Welcome)

We are seeking a Debit Cards Product Analyst to join a leading global payments technology company, supporting a leading bank's debit card portfolio. You will assist in the end-to-end management of the bank's debit card products, driving product strategy, customer value proposition, commercial performance, and operational excellence. The role supports the full product lifecycle, from product development and enhancement to portfolio optimisation, customer acquisition, engagement, and profitability.

Working closely with cross-functional teams across marketing, digital, operations, risk, compliance, technology, and external partners, you will help identify growth opportunities, enhance customer experiences, implement process improvements, and support the delivery of market-leading debit card solutions that align with the bank's consumer banking objectives.

⇒ Main Responsibilities

• Support the development and execution of the product strategy and roadmap for debit card offerings, ensuring alignment with business objectives and market demands.
• Collaborate with internal and external stakeholders to develop optimised processes for the ongoing management of debit card products.
• Conduct market research and analyse customer feedback to identify needs and opportunities for product enhancements.
• Monitor key performance metrics, use data to support decision-making, and help implement strategies to improve customer experience and drive profitability.
• Assist with budget tracking and resource allocation.

⇒ Qualifications & Experience

• 3–5 years of product management experience is ideal, preferably in cards. We also welcome fresh graduates with cards-related internship experience or prior exposure to cards or payments.
• Analytical Skills: Ability to interpret data with a focus on data-driven decision-making.
• Attention to Detail: Meticulous in ensuring accuracy and compliance standards are met with minimal risk.
• Communication and Interpersonal Skills: Effective verbal and written communication to work collaboratively across teams. Demonstrate strong presentation skills.
• Customer Focus: Understanding of customers needs to ensure operational processes enhance service delivery.
• Problem Solving: Strong skills in identifying problems and developing effective solutions.
• Project Management: Ability to manage multiple projects, prioritise tasks, and meet deadlines.
• Process Mapping: Proficient in creating process maps and flowcharts to visualise workflows.
• Stakeholder Management: Able to manage a diverse range of stakeholders (both internal and external) across business, operations, technology, and schemes.