DC13408987 IT Support Engineer (6-month contract)

The Company

We are seeking an experienced IT Support Engineer to provide advancedend-user and infrastructure support while acting as the local lead forsite-based IT initiatives. This role combines hands-on technical support withownership of networking coordination and on-site technology projects.

The Role

. Oversee basic networking and infrastructureoperations, including monitoring network connectivity and performance.

. Provide hands-on support for WiFi and LANtroubleshooting, assist with switch and port patching, and coordinate withNetwork Engineering teams for escalations, incident resolution, and plannednetwork changes.

. Act as the local IT lead for site-basedprojects, supporting end-to-end delivery of deployments, hardware refreshprograms, network uplift initiatives, and workplace technology improvementsfrom planning through execution.

. Deliver advanced technical support acrossWindows, macOS, and Linux environments, resolving complex incidents and servicerequests beyond standard first-line support scope.

. Diagnose and troubleshoot hardware, operatingsystems, and application-level issues to ensure high availability and minimalbusiness disruption.

• Work closely with regional and global IT teams to ensure alignment with IT standards, security policies, and operational best practices.

Your Profile:

. Diploma or Bachelor's degree in InformationTechnology, Computer Science, or a related field.

. 3-5 years of experience in IT support orhelpdesk environment.

. Proven experience in an IT Support Engineer,Desktop Support, or similar role supporting heterogeneous environments.

. Strong practical knowledge of LAN/WiFitroubleshooting, basic networking concepts, and infrastructure support.

. Hands-on experience supporting Windows,macOS, and Linux operating systems.

. Experience supporting site-based IT projectssuch as deployments, hardware refreshes, and office technology improvements.

. Ability to operate independently on-sitewhile coordinating effectively with remote Network and Infrastructure teams.

• Strong problem-solving skills, clear communication, and a service-oriented mindset.

Apply Today

Please send your resume, in WORD format only and quote reference number DC13408987,by clicking the apply button. Please note that only short-listed candidateswill be contacted.

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