Day 2 Platform Administrator (Drupal CMS)

Role Overview

We are seeking a Day 2 Platform Administrator (Drupal CMS) to manage and support post-go-live operations of Drupal platforms. This role focuses on ensuring systems remain stable, secure, and compliant across multiple environments, including regulated and air-gapped on-premises setups.

You will work in a consulting environment, supporting multiple client platforms while maintaining high operational standards. There is also potential exposure to Neo4j graph database administration, with training provided.

Key Responsibilities

• Provide Day 2 operational support for Drupal CMS platforms, including application instances, web servers (Apache/Nginx), PHP runtime, and MySQL/MariaDB databases

• Monitor platform health, availability, and performance across the full application stack

• Perform routine maintenance, system checks, and troubleshooting across Drupal and Linux environments

• Execute platform upgrades, Drupal core/module updates, security patches, and hotfixes following change management processes

• Manage user onboarding and offboarding, including accounts, roles, permissions, and access controls

• Support environment and project setup, including Drupal sites, database schemas, repositories, and deployment pipelines

• Ensure access provisioning follows security policies and maintain accurate access records

• Handle service requests such as access changes, configuration updates, and operational queries

• Support change requests including module updates, database tuning, and system enhancements

• Participate in impact assessments, implementation planning, and post-change validation

• Ensure all changes follow ITSM processes and governance standards

• Perform platform housekeeping such as log management, cache clearing, database maintenance, and storage cleanup

• Support backup and restore activities and contribute to disaster recovery readiness

• Manage CI/CD pipelines and ensure deployment processes remain operational

• Maintain documentation, runbooks, and support audit and compliance activities

• Operate in secure, air-gapped environments with strict controls

• Apply security updates and implement system hardening measures

• Work with infrastructure and security teams to resolve issues and maintain compliance

• Collaborate with cross-functional teams including project managers, engineers, and client stakeholders

• Escalate risks, incidents, and operational issues in a timely manner

• Contribute to continuous improvement of operational processes

Required Skills

• Minimum 2 years of experience in platform administration, production support, or operations for Drupal CMS or web applications

• Strong hands-on experience with Drupal 9/10 (site administration, configuration, module management, Drush CLI)

• Experience with MySQL or MariaDB including backup, restore, and basic troubleshooting

• Familiarity with Apache or Nginx web servers and reverse proxy configurations

• Experience managing CI/CD pipelines, preferably using Git-based tools

• Strong Linux administration skills including service management, log analysis, and file system operations

• Working knowledge of PHP runtime configuration and performance tuning

• Understanding of ITSM processes such as incident, service request, and change management

• Experience working in on-premises or air-gapped environments

• Ability to follow SOPs, runbooks, and operational procedures

• Strong troubleshooting skills across application, database, and infrastructure layers

Preferred Skills (if any)

• Experience in regulated environments such as public sector, financial services, or healthcare

• Exposure to high-security or air-gapped systems

• Familiarity with Composer and dependency management in Drupal projects

• Experience with caching technologies such as Redis or Varnish

• Knowledge of SSL/TLS certificate management and web security practices

• Experience with containerisation tools such as Docker

• Exposure to Neo4j or graph database platforms

Application Note

Interested applicants may send their CV directly to for consideration.