Qualifications / Requirements:
Look for experience in Rack/stack network equipment in a data rack Install patch cables to network devices Troubleshoot performance issues of network devices Experience in Cabling in Data center background.
Experience in FSI.
- Bachelor's degree or equivalent qualification in Information Technology or similar, plus 2 - 5 years experience in providing end-user technical support
- Experience in supporting desktop applications in LAN environment
- Experience with Windows XP, 7, and 10
- Solid Working Knowledge of MS Office products, Outlook, Word, Excel
- Use of conference applications (Skype, Zoom, Blue Jeans, Outlook)
- Able to image/set up PC devices
- Able to install, configure and test routers and switches.
- Ability to install Audio Visual equipment
- DC inventory ,Health check,Server / Switch Troubleshooting
- Type of cables Structure cabling DC standard
- Escalation contact point
- Ticketing and tool knowledge
- Knowledge of anti-virus / anti-malware programs
- Experience Building/imaging computers, Wiring / Cabling and Network technologies
- Read and understand Network Topology Diagram to assist in:
- Rack/Stack of network devices
- Interconnection Fiber and Copper patching of devices
- Troubleshooting network issues
- Proper label of devices and interconnection cables
- Working knowledge of the following technologies: Active Directory user functions (ADS & Exchange)
- Experience troubleshooting network issues.
- Understanding of backbone and horizontal cabling design
- Understanding of industry infrastructure standards
- Troubleshoot network copper of fiber cabling
- Ability to terminate copper or fiber cabling
- Maintain proper labeling of devices and interconnection cables
- Ability to use a laptop to provide access to remote engineers to load set configurations on equipment
- Creative and solutions driven, within the realms of the role, to produce solutions in support of customer service level agreements
- Ensures all solutions adhere to applicable change control requirements
- Able to work Mon-Fri 8-5pm required OT afterhours 2% of the time a weekend call. On call after hours.
- Excellent English and local language communication
- Qualifications / Requirements:
Look for experience in Rack/stack network equipment in a data rack Install patch cables to network devices Troubleshoot performance issues of network devices Experience in Cabling in Data center background. - Experience in FSI.
- Bachelor's degree or equivalent qualification in Information Technology or similar, plus 2 - 5 years experience in providing end-user technical support
- Experience in supporting desktop applications in LAN environment
- Experience with Windows XP, 7, and 10
- Solid Working Knowledge of MS Office products, Outlook, Word, Excel
- Use of conference applications (Skype, Zoom, Blue Jeans, Outlook)
- Able to image/set up PC devices
- Able to install, configure and test routers and switches.
- Ability to install Audio Visual equipment
- Knowledge of anti-virus / anti-malware programs
- Experience Building/imaging computers, Wiring / Cabling and Network technologies
- Read and understand Network Topology Diagram to assist in:
- Rack/Stack of network devices
- Interconnection Fiber and Copper patching of devices
- Troubleshooting network issues
- Proper label of devices and interconnection cables
- Working knowledge of the following technologies: Active Directory user functions (ADS & Exchange)
- Experience troubleshooting network issues.
- Understanding of backbone and horizontal cabling design
- Understanding of industry infrastructure standards
- Troubleshoot network copper of fiber cabling
- Ability to terminate copper or fiber cabling
- Maintain proper labeling of devices and interconnection cables
- Ability to use a laptop to provide access to remote engineers to load set configurations on equipment
- Creative and solutions driven, within the realms of the role, to produce solutions in support of customer service level agreements
- Ensures all solutions adhere to applicable change control requirements
- Able to work Mon-Fri 8-5pm required OT afterhours 2% of the time a weekend call. On call after hours.
- Excellent English and local language communication
- Excellent customer service skills
- Valid state issued driver's license
- Able to pass all pre-employment screenings
