Datacenter Technician

Position Overview:

We are seeking a highly skilled and detail-oriented Resident Technician to provide on-site support in a Data Centre environment. The role combines hands-on DC operations, automation using SQL and Excel, and capacity planning to ensure efficient operations, preventive maintenance, and smooth delivery of IT services.

Key Responsibilities:

Perform daily Data Centre operational tasks, including hardware installation, troubleshooting, patching, and preventive maintenance.

Support rack and stack activities, cable management, and equipment upgrades.

Monitor Data Centre infrastructure systems (power, cooling, network connectivity) and escalate issues promptly.

Develop and maintain automation scripts and reports using SQL and Excel to improve efficiency and reduce manual work.

Perform data extraction, analysis, and reporting to support capacity planning and resource optimization.

Assist in inventory management, including tracking of assets, spare parts, and consumables.

Coordinate with vendors and internal teams for maintenance activities and service improvements.

Maintain compliance with operational standards, safety procedures, and documentation requirements.

Requirements:

Experience in Data Centre operations or IT infrastructure support.

Strong skills in SQL (queries, automation scripts) and Excel (macros, pivot tables, advanced formulas).

Experience in capacity planning, performance monitoring, and reporting.

Familiarity with DC infrastructure monitoring tools and ticketing systems.

Good problem-solving skills, attention to detail, and ability to work independently on-site.

Willingness to work in shifts or weekends when required.