Job Description
Responsibilities
About the team
The Platform Governance team is focused to support the businesses by building an E-commerce ecosystem and improve platform service capabilities with the most advanced AI technology. We act as the strategists and health monitors of the ecosystem. We combine data analysis, machine learning, and metric construction to solve critical business problems.
Why this role
Hybrid Impact: You won't just analyze data; you will build strategies (rules/models) to stop bad actors and design the metrics that guide the entire team.
Full Cycle Ownership: From discovering a new risk pattern -> building a detection strategy -> monitoring its success via dashboards.
Ecosystem Guardian: You will be the first to know when the ecosystem health fluctuates and the one who identifies why.
What You'll Do
1. Governance Strategy & Risk Mining
- Pattern Discovery: Deep dive into seller and listing behaviors to identify new abuse patterns.
- Strategy Construction: Translate insights into executable governance strategies using Rules, Thresholds, and Risk Scores. Quickly deploy tactics to mitigate sudden attacks.
- Practical Machine Learning: Develop agile, offline models (e.g., XGBoost, Random Forest, Anomaly Detection) and use Clustering to uncover organized bad-actor syndicates that simple rules might miss.
2. Metric System & Dashboard Construction
- North Star Definitions: Define and standardize core metrics for Seller and Listing Governance, such as Low-Quality Listing Rate, Listing Violation Rate, and Bad seller On-boarding rate
- Dashboarding: Build and maintain comprehensive data dashboards (using internal tools) to visualize risk trends, strategy performance, and daily operational status.
- Automated Monitoring: Design alert systems that automatically flag anomalies in the data .
3. Performance Tracking & Root Cause Analysis
- Strategy Evaluation: Continuously monitor the Precision and Recall of governance strategies. Analyze false positives to minimize impact on good sellers.
- Deep-Dive Analysis: When core metrics fluctuate (e.g., AIGC impact, GMV drops or complaint rates rise), conduct rapid root-cause analysis to determine if it is caused by governance interventions or external factors.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above in computer science or related field
- Expert-level SQL is a must. You can handle massive, complex datasets efficiently
- Strong experience with BI/Dashboarding tools (e.g., Tableau, PowerBI, Metabase). You know how to design charts that tell a clear story
- Proficient in Python (Pandas, Scikit-learn). Hands-on experience with Tree-based models (XGBoost/LightGBM) and Unsupervised Learning (Clustering) for risk scoring and segmentation
- 2+ years of experience in Data Science, Analytics, or Risk Strategy
- You can explain complex data trends to non-technical stakeholders (Operations/Policy teams)
Preferred Qualifications
- Experience in Trust & Safety, Anti-Fraud, E-commerce Governance, or Listing Operations
- Experience building Metric Systems from scratch: knowing how to break down a high-level goal into trackable daily indicators
- You care about solving the business problem, not just using the most complex model
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
