Role Description
The Privacy Operations Manager will play apivotal role in embedding data privacy principles across all areas of Publicis'business. The role demands knowledge of and experience in the AdTech or digitalmedia industry in the Asia Pacific (APAC) region, and in implementation aspectsof regulatory compliance work. The Privacy Operations Manager will be part ofthe Privacy Operations Team (led out of the US) and will collaborate with regionaland local senior-level stakeholders in business, engineering, and systemadministration, to ensure privacy by design and default is integrated into bothexisting and future proprietary systems, and business processes.
Key Responsibilities
- Program manager who supports implementing and managing the Data PrivacyProgram for the APAC region alongside the Global Data Privacy Program Lead and inclose coordination with the country CFOs and privacy stewards
- Collaborate closely with Publicis Groupe's Global Data PrivacyOperations Team, Global Data Privacy Office (GDPO), APAC region privacycounsels, as well as the Global Security Office, to ensure business systems andprocesses comply with relevant privacy regulations and Groupe privacy policy.
- Serves as a subject matter expert in operationalising (i.e. putting intopractice) privacy law and Publicis privacy policy requirements, and privacyprinciples in general.
Activities
- Undertake reviews of our businessprocesses to ensure regulatory and Groupe privacy policy requirements arefulfilled, and best practices are followed around the handling and use ofpersonal information
- Under the supervision of theGlobal Data Privacy Program Lead:
Deploy and ensure the completion of record keeping obligations
Compile status reports of data privacy deliverables to executive eadership
Provide leadership and strategic guidance to product/system owners in the design and evaluation of privacy and data protection related tools and projects (e.g., privacy-by-design).
Lead all phases of vendor due diligence assessment for all market specific vendors/partners
Partners with vendor contract owners to ensure data privacy-related contractual obligations are met by vendors Facilitate factual due diligence activities for data privacy impact assessments
- Prepares and assists withpresenting clear, accurate and timely reports on data privacy risks, riskmitigation measures and compliance activities. Partner with central team onreporting aggregation.
- Support monitoring compliancewith applicable privacy regulations and Groupe privacy policies, and awareness-raising,training, and audits
- Where required, support thebusiness alongside GDPO in client meetings for questions related to dataprivacy and protection matters.
- Collaborate with GDPO on beinginformed on the evolving privacy regulatory landscape and (a) inform the GlobalData Privacy Program teams on the potential impact and (b) understand theimpact on the APAC region operations, processes and tools and ensure projectsand tasks are initiated to reflect the changing landscape
Competencies
- Influencing - Agreescommunication protocols, understands strategies that influence internal andexternal stakeholders to a decision, and demonstrates a high level of emotionalintelligence and excellent interpersonal skills
- Adaptability - Leads directreports through change and ambiguity, coaches team members
- A collaborative, passionateleader with exemplary communication skills (both written and verbal) and theability to present complex issues to a wide range of stakeholders
- Demonstrated ability to workindependently, meet tight deadlines and work effectively in a multi-functional,international team environment
- Learning agility to thrive in therapidly changing global data privacy landscape
Role-specific competencies
- Must possess excellent knowledgeof AdTech or digital media industry with strong initiative, collaborationskills, communication proficiency, problem-solving and analytical skills(including proficiency in Microsoft Excel), as well as excellent management andleadership skills.
- Must be comfortable working in adistributed functional team with remote management support
- Generally informed on theevolving global data privacy landscape to (a) understand the potential impactson media's business offerings and (b) to design and implement the necessarycorrective actions in relation to the team's/PMs current operations, processesand tools to remain compliant
Experience and qualifications -essential
- Bachelor's degree
- 5+ years experience in the AdTechor digital media industry
- Program manager at heart, with abilityto manage 8-10 parallel medium to large size projects in a matrixed,multi-discipline environment
- Fluent in spoken and written Englishand Mandarin Chinese (中文)
Experience and qualifications - desirable
- Regulatory compliance experience,specifically in implementation (i.e. implementing policies and regulatoryrequirements, conducting training, monitoring compliance activities, reportingon compliance)
- Experience with OneTrust platform,and information technology.
- IAPP certification(s) (e.g. CIPP/A,CIPP/CN, CIPP/E, CIPM)
