Data Centre Operations Engineer

Job Description

Key Responsibilities

Perform server installation, mounting, handover acceptance checks, routine patrols, and preventive maintenance.
Conduct hardware troubleshooting, server dismantling, component replacement, and out-of-warranty repair support.
Perform OS-level diagnostics, log collection, failure analysis, system recovery, and post-repair configuration.
Handle network device deployment, maintenance, troubleshooting, and coordination with carriers and IDC service providers.
Manage IT assets, spare parts, equipment inventory, server records, and technical documentation.
Coordinate with data centre facility teams on rack power operations, facility maintenance, environmental checks, and incident response.
Perform structured cabling, cable labelling, asset tagging, and project acceptance checks.
Support virtual infrastructure operations, including VM creation, modification, IP provisioning, network configuration, and system access.
Coordinate with local vendors, logistics providers, and regional SEA teams for on-site technical support.
Prepare duty reports, maintain operational records, and perform other technical and operational duties as assigned.
Handle approximately 5-10 SWP tickets per day, depending on ticket complexity and site workload.

Job Requirements

Diploma or equivalent qualification in Information Technology, Computer Science, Computer Engineering, or a related discipline.
Relevant experience in data centre operations, server maintenance, IT infrastructure, or hardware support will be an advantage.
Fresh graduates with relevant technical knowledge are welcome to apply.
Basic knowledge of server hardware, Windows/Linux operating systems, and networking fundamentals (TCP/IP, DHCP, IP addressing).
Familiarity with server installation, hardware replacement, troubleshooting, or virtual infrastructure will be an advantage.
Good problem-solving, communication, and documentation skills.
Willingness to perform hands-on technical work in a data centre environment.
Able to work independently and coordinate effectively with internal teams, vendors, and service providers.