Job Descriptions:
- Possess good knowledge of data centre facility operations tasks and duties
- Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
- Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
- Respond to alarms, troubleshoot issues, and ensure prompt resolution.
- Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
- Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
- Ensure strict adherence to data centre physical security procedures.
- Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
- Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.
- Minimum 5 years of experience in data centre facility management.
- Experience working in a high-pressured environment with 24x7 on-call responsibilities
- Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
- Knowledge of structured cabling system and rack-and-stack will be advantage
- Strong understanding of incident, problem and change management procedures based on ITIL best practices
- Proficiency in troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
- Must have prior experience working in data centre operations in financial institutions
EA License No: 11C4879 / Registration ID : R1218583
Apar Technologies Pte Ltd, Singapore