data center operator

A DC Operator is responsible for ensuring the smooth and efficient operation of a Data Centre's

infrastructure and systems. This involves monitoring hardware, software, and handles environmental

conditions to maintain availability and security.

Actively monitoring data centre systems, including servers, network devices, storage systems.

. Monitoring and recording environmental conditions within the data centre, such as

temperature, humidity, and power usage. Ensure aircon is in healthy state.

. Ensuring compliance with physical security procedures, managing access control, and

managing CCTV and security access.

. Eye-ball checking of system faults and failures

. Coordinate all works in the data centre - eg. packing tapes for transport, preparing for

incoming or outgoing equipment with DC Facility Management.

. Escorting engineers/customers when required.

. Onboarding and offboarding customers when required.

. Troubleshoot and escalate issues according to escalation matrix and procedures.

. Respond to calls and emails from Operations Managers, customers, etc.

. Return to HQ on adhoc basis when requested.

. Maintaining accurate records of data centre operations, including access logs, environmental

data, and incident reports.

. Any other duties as assigned by management.