Data Center Operations Support

Responsibilities

• Monitor and maintain critical data centre infrastructure, including power, cooling, and fire suppression systems.
• Perform environmental monitoring checks (temperature, humidity, and water leakage).
• Support facility maintenance, equipment installation, and cable management activities.
• Manage physical security operations, including access control, CCTV monitoring, and visitor management.
• Monitor IT systems and perform basic troubleshooting, system administration, and user access management.
• Support incident response, service requests, backup operations, and disaster recovery activities.
• Maintain accurate documentation, asset records, operational logs, and reports.
• Coordinate with vendors and internal teams to ensure smooth day-to-day operations.

Requirements

• Diploma or Degree in Information Technology, Facilities Management, Engineering, or a related field.
• Atleast 4 years of experience in Data Centre Operations, IT Operations, or Facilities Management.
• Understanding of critical infrastructure systems, IT operations, and security controls.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and stakeholder management abilities.
• Ability to work in a shift-based environment and respond to operational incidents when required.

Preferred Certifications

• ITIL Foundation
• Data Centre Operations Certification
• Basic IT Infrastructure Certifications
• Security Awareness Certification