Cybersecurity Engineer (post sales delivery & software)

As a Cybersecurity Engineer (post sales delivery & software), your main responsibilities are as follows:

. Provide Level 1 and 2 support for assigned security projects, including onsite troubleshooting, root cause analysis, and detailed incident reporting.

. Implement and configure various security products, ensuring seamless integration with existing infrastructure.

. Create comprehensive documentation for project requirements, configurations, and operational procedures.

. Adhere to the project implementation lifecycle, ensuring timely and successful project delivery.

. Provideafter-sales support, including product incident escalation and 24x7 technical support (on a rotational basis).

. Conduct user training sessions and knowledge transfer to empower users and enhance security awareness.

. Integrate security products with existing systems, ensuring optimal performance and security posture.

About You

. Degree in Computer Science, Computer Engineering, Information Engineering, or a related field.

. Comfortable with 5 days office on-site work.

. 1 to 5 years of experience in a security system integrator environment.

. Networking concepts, including TCP/IP, firewalls, switching, and routing.

. Practical experience setting up and managing Windows/Linux servers and virtual machines.

. Coding/scripting skills are desirable.

. Ability to provide after-hours and weekend/public holiday support as needed, including remote support standby duties i.e., contactable by phone/email.

. Working experience and knowledge of system infrastructure, with a passion for exploring security products.