Cyber Maintenance Engineer (Fresh Graduates Welcomed)

Job Title:

Cyber Maintenance Engineer (Fresh Graduates Welcomed)

Pre-requisition:

• Diploma/Bachelor Degree in IT, Computer Science, Engineering, or equivalent
• Able to work independently as an individual contributor while maintaining strong communication skills to collaborate smoothly with the team.
• Demonstrates a strong sense of ownership to drive tasks independently.
• Professional certifications in cyber security solutions preferred.

Job Description:

• Provide timely, clear and concise information flow among all stakeholders
• Liaise with customers and vendors in terms of issue resolution
• Review customer's existing business workflows or system functionalities and provide recommendations for improvement
• Ensure system availability through 24/7 operational support
• Perform ad hoc troubleshooting on cyber security related issues which includes fault isolation
• Execute scheduled system preventive maintenance to ensure optimal performance
• Manage service requests and incidents to provide timely and effective resolutions
• Work with service providers/vendors to ensure SLAs are met
• Occasionally providing support in critical events based on rotational duties

Technical Skill sets:

• Experience in Operations Support
• Strong knowledge of Windows and/or Linux operating system
• Hands on experience with cyber security products i.e. McAfee, Cisco, Microsoft, Thales

Apply Now

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