Customs Import Permit Officer (Air Freight)

Company Description

WMG Pte Ltd is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia since 1982. The company provides end-to-end import and export logistics solutions, including customs clearance, warehousing, distribution, and fulfillment.

Role Description

• Attend to consignees delivery, documentation, and operational queries
• Prepare, submit, and follow up on permit and regulatory applications
• Coordinate with vendors on service execution and operational matters
• Monitor vendor performance and SLA compliance
• Issue client invoices accurately and in a timely manner
• Submit Purchase Orders (PO) and Requests for Fund (RF)
• Validate vendor billing and resolve discrepancies with Finance
• Maintain accurate operational, compliance, and billing records
• Proactively flag operational, vendor, or compliance risks

Qualifications

• Minimum Diploma holders or above in any field
• Effectively bilingual in English and Mandarin to liaise with Mandarin speaking stakeholders
• IT Savvy (especially MS Office tools)
• Knowledge and experience in customs import declaration's regulations
• Must have a Custom Declarant Agent ID
• Commitment to meet tight datelines and reporting requirements
• Mature with excellent interpersonal skills, strong work ethic, independent, entrepreneurial, proactive, and accountable
• Positive attitude
• Able to start immediately or within short notice preferred