Contract Period: 1 September 2025 - 31 December 2025
About the Role
We are seeking a proactive and detail-oriented Customer Support Assistant to join our Singapore team on a contract basis. This role offers valuable hands-on experience in customer service operations, order management, and administrative coordination within a collaborative and fast-paced environment.
Key Responsibilities
- Accurately and promptly enter sales orders into the system
- Liaise with the Sales team to verify and complete order details
- Maintain a systematic filing system for sales orders and customer-related documentation
- Provide timely and accurate responses to customer inquiries via Zendesk
- Offer administrative support for department projects and process improvements
- Help manage demo stock inventory with proper tracking and reconciliation
- Support the year-end audit by collating and organising the required documentation
- Contribute to other administrative and operational tasks as assigned
Requirements
- Diploma or degree in Supply Chain, Logistics, Business, or a related field (preferred, but not strictly required)
- Proficient in Microsoft Office, especially Excel
- Detail-oriented, organised, and able to manage multiple tasks effectively
- Strong communication and interpersonal skills
