Customer Success Manager

Customer Success Manager (Commodities) – Singapore

We are working with a global provider of financial data and trading technology to hire a Customer Success Manager focused on commodities clients.

This is a client-facing role where you'll partner closely with end users of a trading platform - driving adoption, strengthening relationships, and identifying opportunities to expand usage across their workflows.

What you'll be doing:

• Manage and execute customer success plans across a portfolio of accounts
• Drive user engagement, platform adoption, and retention
• Deliver tailored product walkthroughs aligned to client needs
• Partner with commercial teams on renewals and growth opportunities
• Provide feedback on client needs and market trends to internal stakeholders

What they're looking for:

• 3+ years in customer success, client-facing, or consulting roles
• Exposure to commodities/energy markets or financial data platforms
• Strong stakeholder management and communication skills
• Commercial mindset with a focus on client outcomes

This role offers strong exposure to institutional clients and sits in a highly collaborative, fast-paced environment.