CUSTOMER SERVICES

Job Description

. Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness

. Input export job reference

. Any special shipment requirements shall be resolved with the shipper prior accepting the booking

. Keep Sales Personnel informed about their bookings

. Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo

. After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax

. Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service

. Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service

. Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.

Requirements

. Proficient in Microsoft words & excel.

. Responsible working attitude

. Able to work in a fast pace environment.