Customer Service Sales Specialist

Role Description

This is a part-time remote role for a Customer Service Sales Specialist. The responsibilities include managing incoming and outgoing customer communications, providing exceptional customer support, resolving inquiries, handling sales leads, and ensuring customer satisfaction. The role also involves maintaining detailed records of customer interactions and contributing to a positive customer experience.

Qualifications

• Strong skills in Customer Support and Customer Service
• Proficiency in ensuring Customer Satisfaction and enhancing Customer Experience
• Excellent Phone Etiquette and effective communication skills
• Ability to handle multiple tasks in a fast-paced environment
• Prior experience in customer relations or sales is an advantage
• Familiarity with CRM software is a plus
• High school diploma or equivalent; additional certifications in customer service or sales are beneficial