Job Description

Basic Salary: Up to $3,000 + Commission
Location: Ang Mo Kio Industrial Park 2, Singapore
Working Hours: Monday-Friday, 8:30 AM-6:00 PM

Company Overview

KAORI PTE. LTD. is Singapore's leading provider of Scent Marketing and Ambient Scenting solutions, delivering quality fragrances and customisable equipment to enhance brands and work environments.

Job Responsibilities

Manage existing customer accounts and build strong customer relationships
Handle contract renewals and follow up on customer retention
Follow up on sales leads and enquiries via calls and emails
Prepare quotations, proposals, and renewal offers
Identify upselling and cross-selling opportunities
Handle customer orders and maintain accurate records
Coordinate with Operations and Accounts teams to ensure smooth service delivery
Resolve customer issues and provide timely support
Prepare sales and customer reports for management
Achieve assigned renewal and sales targets
Provide sales and administrative support as required
Perform other ad hoc duties and tasks assigned

Preferred Competencies & Qualifications

Minimum GCE O Level or equivalent
Experience in service-based industries is preferred
Strong customer service and relationship-building skills
Good communication and coordination skills
Comfortable with outbound calls and customer follow-ups
Experience in quotations, proposals, renewals, or sales support is an advantage
Able to work independently and manage multiple customer accounts
Spoken Mandarin required to liaise with Mandarin-speaking customers and associates