Job Description

Customer Service Representative | Order-to-Cash & Export Shipping

Jurong East - International Business Park
$3,200-$4,000/month
6-Month Contract | Potential Conversion / Extension
Monday-Friday | 8.30am-5.30pm
Hybrid Arrangement Available After Initial Training Period

Key Responsibilities

. Manage the complete Order-to-Cash (OTC) process from order receipt through fulfilment
. Process customer orders accurately using SAP
. Provide sales and customer service support for designated APAC markets
. Coordinate preparation of shipping and export documentation
. Handle customer enquiries, complaints and requests for product samples
. Coordinate with Trade Compliance / Foreign Trade teams on customer profiles, End Use Certificates and trade restrictions
. Work closely with Sales & Marketing, Supply Chain, Accounts Receivable, Credit and Legal teams
. Follow up on credit, logistics, shipment and order-related matters
. Support smooth and timely delivery of customer orders

Interested candidates, do submit your resume to : [Confidential Information] OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820