Customer Service Representative

Role Description

This is a part-time hybrid role for a Customer Service Representative based in Singapore, with the flexibility for remote work. The role involves assisting customers with inquiries, resolving issues to ensure customer satisfaction, and enhancing the overall customer experience. Daily responsibilities include responding to customer needs through various communication channels, providing timely and accurate information, and ensuring quality service delivery while maintaining a professional demeanor.

Qualifications

• Experience in Customer Service, Customer Satisfaction, and Customer Support to effectively address client needs.
• Strong knowledge of Customer Experience and the ability to foster positive relationships.
• Proven ability to handle inquiries and resolve issues with professionalism and empathy.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Proficiency in using digital communication tools and basic office software.
• Ability to work independently and collaboratively in a hybrid work environment.
• Prior experience in a technology or data-oriented company is advantageous.