Customer Service Officers

Job Responsibilities

. Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries

. Fulfillment follow through on case handling and with customers.

. Ensure group compliance & control standards are observed and met in the execution of customers enquiries, transaction requests and maintaining confidentiality of Bank and customers information

Job Requirements

. Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

. Good analytical skills passion for working and is good in working with numbers.

. Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

. Passion for working, responsible and with good working attitude.

. Proficient in PC skills including MS Office applications.