Job Description

Customer Service Officer - Sales

Working days: 5.5 days

Working time: Mon to Fri 9am-6pm Alternate Saturday or Saturday WFH

Salary: $2500 - $2800

Working location: Paya Lebar

Job Description

Secure retail and corporate rentals.
Activating replacement cars for insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetmatics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

Proficient in MS Office to support administrative and reporting tasks
With valid class 3/3A driving license to support vehicle handling and replacement car activation, will be an advantage

WhatsApp: +65 8753 6078 (Anna)
Wong Zhi Jing | Reg No : R26163972
The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279