Customer Service Officer (RHD) - JL

Contract Duration: 3-months (Extendable up to 1-year)

Work Location: Toa Payoh

Work Hours: Monday to Friday (Office Hours)

Responsibilities:

• Handle CRMS calls and respond to applicant inquiries.
• Schedule new appointments and manage rescheduling.
• Advise applicants on application procedures, eligibility, and related queries.
• Create assessment numbers for new applicants without an existing RHD reference.
• Provide guidance on inquiries and payment matters.
• Inform applicants of application or allocation status for acknowledged and registered cases (non-priority, public line provided).
• Collect information on applicants requests for early allocation to support MIC's further review.

Requirement:

• GCE O Levels
• Relevant experience in handling customer enquiry through phone calls
• Only Singaporeans

We regret to inform that only shortlisted candidates are notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275