Job Responsibilities
- Manage day-to-day call centre operations, handling incoming calls, emails, and messages
- Liaise with customers and vendors to coordinate appointments and fulfil service orders
- Prepare and manage customer and vendor correspondence, reports, and documentation
- Identify, report, and follow up on booking system errors or service issues
- Perform ad-hoc operational and administrative duties as required
Job Requirements
- Min diploma in any discipline or its equivalent
- At least 2 years of customer service experience, preferably in a technology-related environment
- Strong communication, coordination, and stakeholder management skills
- Independent, adaptable, positive attitude, and able to support work outside regular hours when required
Interested candidates who wish to apply for the advertised position, please click APPLY to submit your application or send in your resume to [Confidential Information]
EA License No: 13C6305
Reg. No.: R1874608 (Lee Jia Hou)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us
