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Customer Service Officer (MNC / Warehouse)

1-4 Years
SGD 2,000 - 2,600 per month
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  • Posted 20 hours ago
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Job Description

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Overtime)

Responsibilities:

  • Ensure customer's orders are processed in a timely and accurately manner
  • Ensure reports are submitted on a timely to established customer's schedules
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
  • Liaise and update customer closely to resolve customer orders or shipments related issues
  • Initial cycle count as per schedule
  • Ensure proper keeping of cycle count sheet for audit trail purpose
  • Be responsible in reconciling all stock discrepancies
  • Inventory Management for Customer's WMS system
  • Ensure all billings are done timely & accurately with all necessary supporting documents
  • Collate and compute the monthly KPI report
  • Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

  • Customer Service Orientated and team player
  • Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

More Info

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Job ID: 144442671

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