Industry: Logistics
MNC Environment
Permanent role (AWS Guaranteed + Variable Bonus + Overtime)
Responsibilities:
- Ensure customer orders are processed accurately and in a timely manner.
- Submit reports promptly in accordance with established customer schedules.
- Investigate root causes of operational incidents and service failures provide recommendations to Customer Service Managers and Management for improvements.
- Liaise closely with customers to resolve order or shipment-related issues and provide regular updates.
- Conduct cycle counts as scheduled and maintain proper documentation for audit trail purposes.
- Reconcile stock discrepancies and ensure accurate inventory management within the customer's WMS system.
- Complete all billing activities promptly and accurately, supported by the necessary documentation.
- Collate and compute monthly KPI reports, ensuring consistency and reliability.
- Achieve and maintain KPI targets, while proactively suggesting improvements when necessary.
Requirements:
- Customer Service Orientated and team player
- Product and System knowledge & MS Office Skills
Job ID: LRYWW876
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
