JOB DESCRIPTION
- Answer customer inquiries via phone, email, or chat
- Provide timely support and accurate information
- Log and resolve customer issues professionally
- Process transactions, bookings, or service requests
- Follow up with customers to ensure resolution satisfaction
- Escalate complex issues to relevant departments
- Maintain CRM records and update customer logs
- Support service recovery and build positive customer relationships
- Collect feedback to improve customer experience
- Work with teams to enhance customer service processes
JOB REQUIREMENTS
- Minimum Diploma and above
- Strong attention to detail, organization, and time management skills
- Entry-level candidates are welcome to apply training will be provided
EA License Number: 25C2980
Disclaimer:
By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes.
