Job Description

Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
Resolve complaints and issues at the first touchpoint wherever possible.
Maintain accurate records of interactions in the CRM system.
Ensure timely follow-up on enquiries and escalate when necessary.
Assess appeals and provide recommendations to management.
Support additional duties during operational needs or peak periods.

Interested applicants may email resume to [Confidential Information]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)