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Customer Service Officer
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Customer Service Officer
lion city rentals pte. ltd.- Posted a day ago
- Be among the first 10 applicants
Job Description
Job Description:
- Attend to inbound and outbound calls/emails and update cases in the system
- Handle clients feedback and liaise with backend support to resolve issues
- Follow up with internal and external parties to ensure smooth closure of cases
- Provide timely feedback to clients on collection, discrepancies and payments
- Manage Car Queue System and keep front desk area clean and neat
Perform any other tasks as and when assigned
Requirements:
- Minimum O Level certificate
- Proficient in Microsoft Excel and Google Sheet
- Bilingual
- Attentive with good interpersonal and communication skills
- Able to work under pressure
- Able to work on alternate Saturday
- Working Location: No 4 Jalan Besut Singapore 619557
More Info
Key Skills
Liaising With Third Parties
Client Feedback
Inbound Calls
Accurate Payments
