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Customer Service Officer

Customer Service Officer

lion city rentals pte. ltd.
2-5 Years
SGD 2,500 - 3,000 per month
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Attend to inbound and outbound calls/emails and update cases in the system
  • Handle clients feedback and liaise with backend support to resolve issues
  • Follow up with internal and external parties to ensure smooth closure of cases
  • Provide timely feedback to clients on collection, discrepancies and payments
  • Manage Car Queue System and keep front desk area clean and neat
    Perform any other tasks as and when assigned


Requirements:

  • Minimum O Level certificate
  • Proficient in Microsoft Excel and Google Sheet
  • Bilingual
  • Attentive with good interpersonal and communication skills
  • Able to work under pressure
  • Able to work on alternate Saturday
  • Working Location: No 4 Jalan Besut Singapore 619557

More Info

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