Customer Service Officer

Responsibilities:

• Create customer order in system

• Monitor shipping delivery & advice delivery to customer

• Create picking list and delivery order for warehouse

• Support stock take and audit

• Match supplier invoices with purchase order and delivery order

• Ensure all prices are properly entered into system

• Ensure all orders are invoiced once delivered

• Response to customer claim & complaint

• Administer office related matters including filing

• Perform accounts receivable and collection efforts

• Any other sales support or administrative requirements by management

Requirements:

• Preferred diploma and higher educational certifications

• Minimum 3 years experiences in sales support or administrative functions

• Good command of Chinese & English to effectively communicate with Chinese-speaking clients

• Personality - Independent, creative, enjoy working with people and able to work under stress

• Applicants with less experience or lower qualification are welcome to apply

• Salary will vary based on experience

• Remote work and meeting in Singapore once a week