Customer Service Officer (Education)

Our client is a Continuing Education & Training provider in the Education industry. They are looking for a Customer Service Officer to support their team in the next phase of their business. They have multiple locations across Singapore.

This Customer Service Officer would be responsible for:

• Deliver professional, high-quality service in a customer-facing role.

• Identify and assess customer needs to ensure consistently high service levels and satisfaction.

• Take ownership of customer issues and follow through to resolution efficiently within SLAs.

• Contribute to continuous improvement initiatives to enhance customer support processes.

• Collaborate closely with other departments to understand operational workflows and ensure a seamless client experience.

Requirements:

• Minimum Diploma in any disciplines
• Comfortable working on weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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