Customer Service Officer (Call Centre) - JL

3-Month Contract | Extendable up to 1 Year

We are partnering with a government agency to hire a Customer Service Officer to support their customer service operations.

Work Location: Toa Payoh

Responsibilities

• Handle inbound calls to assist customers with enquiries, requests, and complaints.
• Provide accurate information on products, services, and policies.
• Record and update customer interactions in the system for tracking and follow-up.
• Resolve issues promptly or escalate them to the relevant department when necessary.
• Maintain professionalism and deliver excellent service to ensure customer satisfaction.

Requirements

• Minimum GCE O-Level qualification.
• Preferably with customer service experience in a call centre environment.
• Only open to Singaporeans.

We regret that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275