Customer Service Officer (Banking) (6 Months Contract) NKC

Handle client enquiries via phone, email and walk-ins.

Assist clients with account access, online portal navigation and general enquiries.

Follow up with clients to clarify information and address their requests.

Liaise with internal teams to resolve client issues.

Escalate complex cases and complaints to the relevant team members.

Monitor assigned cases and follow through to ensure timely resolution.

Provide administrative and operational support to the customer service team.

Interested applicants may email resume to [Confidential Information]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted