Customer Service Officer (Banking) (1 Year Contract) NKC

Job Description

Working Hours

Shift work between 9:00 AM and 12:00 midnight, Monday to Sunday, including Public Holidays.
Working hours: 42-44 hours per week, based on a bi-weekly duty roster.

Transport reimbursement is available for shifts ending at or after 10:30 PM + Monthly shift allowance.
Job Responsibilities

Handle customer enquiries on a full suite of banking products, including personal and corporate accounts, loans, and cards.
Troubleshoot issues and address customer concerns promptly and professionally.
Provide accurate product and service information to customers.
Deliver quality customer service in a call centre environment.

Requirements

Comfortable working in a call centre environment.
Willing to work rotating shifts, weekends, and Public Holidays

Interested applicants may email resume to [Confidential Information]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted